Lesson 49
*****
"IT ISN'T THE PEOPLE YOU FIRE WHO MAKE
YOUR LIFE MISERABLE, IT'S THE PEOPLE YOU DON'T"When I use this line in speeches, I get more 'amens' than a Billy Graham sermon. You can't put a little plaque with those words on your desk, but if you are a manager, you would be well advised to engrave them on your psyche."
Lesson 67
*****"....I once fired an employee who then went into competition with me and began using what I thought were unfair business tactics. The psychic energy and accumulated bitterness that went into my thoughts of revenge consumed me for the better part of five years."
--Harvey Mackay, Swim with the Sharks
