When people have undergone some significant physical and/or emotional trauma, even if it’s to some degree of their own causing, hypervigilance is a common outcome. So, the skills required to help clients at The Center For Victims of Torture in Minneapolis may be different, I’m thinking, than straight conflict management and negotiation skills. Can psychological workplace injuries rise to that level? Reading William L. White’s The Incestuous Workplace and his discussion about his clients who had become "victims of professional distress" in their workplaces and subsequently been painfully extruded from their jobs, still suffering years later from the aftermath, one might be tempted to say “yes”.
I wonder whether the work of James Carse has informed the conflict management community, in particular his book: Finite and Infinite Games. Winning is just another metaphor, after all. To have no losers, we can either modify the metaphor to make everyone a winner, or allow for the continuation of play, as in Carse's notion of infinite games, such that the play does not come to an end, and so the winning metaphor thus loses its meaning.
To review the thesis of finite and infinite games, as Carse says, "in the simplest possible manner":
A finite game is a game you play to win.
An infinite game is played for the purpose of continuing the play.
James P. Carse, Religious War In Light of the Infinite Game ...
