"I favor general use of the psychic-prison metaphor to free people from the traps of favored ways of thinking and to unleash their power and creativity."
--Gareth Morgan
"We cannot just remodel the prison. No, we've got to get out of it."
--W. Edwards Deming

Saturday, February 02, 2008

Marching good people out the door

CIO - Firing Line: "For an example of a common, yet inadvisable procedure, McCausland says look no further than the practice of ushering departing employees off the premises. Far from preventing people from stealing data or lashing out in some other manner at their former employers, this process might actually be encouraging them. 'Employers sometimes ask me: 'Should we escort people out?' And I say to them: 'Why? Are they going to damage something on the way out? Or steal something? No. Treating people like a suspect is more likely to cause them to retaliate.'
'Treating a terminated employee as a serious security risk - by escorting them out of the building under guard, for example - increases the likelihood that they will be a danger,' agrees David Creelman, chief of content and research at human resources management portal HR.com. 'Terminated employees don't have guns to pull at the termination interview. But if they feel betrayed and humiliated then they may go home, get a gun and come back. Most companies overreact on security. They march good people out the door under security escort, which simply damages morale in the company and greatly enhances the likelihood of a wrongful termination suit or other retaliatory action.'
Top security executives chime in as well on this point. 'You probably are asking people to retaliate,' says Grant Crabtree, vice president of corporate security at Alltel, an $US8 billion telecom service company. 'Under some circumstances it might be warranted, but it would have to be exceptional for us to do that. I think many of my colleagues would agree.'"

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